#CustomerServiceWeek: Unity Bank Boss Somefun Restates Commitment to Delight Customers, Rewards Frontline Staff  

In a bid to firmly entrench a customer-first attitude with enduring service culture, Unity Bank has launched a new service charter and Hall of Fame for staff. This is to create an exceptional customer experience as the Bank celebrates the 2021 Customer Service Week.   Unveiling the Service Charter, the Managing […]

E-Naira: CBN Releases Regulatory Guidelines Ahead of New Launch Date

The Central Bank of Nigeria has released the regulatory guideline on the eNaria. This is according to documents seen by Nairametrics, titled, “REGULATORY GUIDELINES ON THE eNAIRA”. According to the document, the guidelines shall apply to all financial institutions and users of the eNaira. During the onboarding process, users shall […]